Problem installing demo - I know about the fix, but

Discussion in 'General Discussion' started by Tathagata, May 11, 2001.

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  1. Tathagata

    Tathagata New Member

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    May 11, 2001
    Im still having problems installing the demo from cgw june issue. I tried contacting ssi but they wouldnt help me. Go figure that. Nice PR.

    Here is the message I sent them:
    I am trying to install the Arcanum preview from June CGW and
    have tried the fix you have on the Arcanum page. That didn't work.
    It said to remove the underscore in the destination file and there
    was no underscore. I tried removing the space that was there to no avail.

    The error I get pops up with 3 minutes left to install the files, it
    says: Error 1309. Error reading from file
    :grin:ARCANUMSieraArcanumPreviewArcanum.exe. Verify the file exists
    and that you can access it.
    Can anyone help?

    Thank you for your time.
     
  2. Bad Buck

    Bad Buck New Member

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    May 8, 2001
    I am sorry that no-one seems to be able answer you question and i dont know either, all i can say is that you should keep looking here for a reply as Calis has been in touch with some of the guys at troika and they said they would visit these boards from time to time so if they do you may get an official reply from them
     
  3. skwerly

    skwerly New Member

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    The path on the CD is

    ArcanumSIERRAARCANUM_PREVIEW (underscore)

    After copying everything to your HD, the path should be renamed to

    ArcanumSIERRAARCANUM PREVIEW (space)

    It should NOT be

    ArcanumSIERRAARCANUMPREVIEW (nothin')

    I know, the "fix" says "Delete the underscore." That's not entirely correct. The actual fix is "Replace the underscore with a space."

    Hope this helps.
     
  4. dormouse

    dormouse New Member

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    I assume you did verify that the file exists and that you can access it?
     
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